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Privacy Policy

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Payment details (processed via secure third-party gateways)

  • Government-issued ID (if required for booking verification)

b. Usage Information

  • Booking history

  • Access logs (time of entry/exit via smart locks or codes)

  • Security footage (recorded for safety and security purposes)

c. Technical Information

  • IP address

  • Device type and browser

  • Session data (if using our website or app)

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2. How We Use Your Information

We use your information to:

  • Process and manage bookings

  • Ensure the safety and security of our facilities

  • Communicate with you about your bookings or account

  • Improve our services and customer support

  • Comply with legal obligations

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3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service providers (e.g., payment processors, email services)

  • Law enforcement, if required by law or in response to legal process

  • Authorized staff or contractors for operational purposes

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4. Security

We take reasonable measures to protect your personal data, including:

  • Encrypted payment processing

  • Secure access controls

  • Surveillance footage stored securely for a limited time

However, no system is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict data processing

  • Request a copy of your data

To exercise your rights, contact us at [email address].

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6. Cookies and Tracking

If our website or app uses cookies, we use them to:

  • Maintain session integrity

  • Analyze site usage

  • Personalize content

You can manage cookie preferences through your browser settings.

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7. Data Retention

We retain your information as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

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8. Third-Party Links

Our site or communications may include links to third-party sites. We are not responsible for their privacy practices.

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9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors without parental consent.

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10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our website.

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11. Contact Us

If you have questions about this policy or your data, please contact: Frequent Sounds


Email: Frequentsoundsstudio@gmail.com
Phone: 01792 677268

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